Terms of Service

Effective date: April 28, 2026 · Last updated: April 28, 2026

These Terms of Service ("Terms") govern access to and use of the website at launitec.com/spp (the "Site"), the Launitec Seller Insights software application registered with Amazon's Selling Partner Network (the "App"), and all related analytics, advisory, and advertising-management services provided by Solara Interactive LLC (dba Launitec) ("Launitec", "we", "us", "our") to a customer ("Client", "you", "your"). Together, the Site, App, and services are referred to as the "Service".

By using the Site, executing a written services agreement with us, or authorizing the App in your Amazon Seller Central account, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

The Service is offered to legal entities and individuals who are at least 18 years old, who are authorized Amazon Selling Partners (or who lawfully act on their behalf under written authorization), and whose Amazon accounts are in good standing.

2. The Service

Launitec Seller Insights is a managed service that retrieves Brand Analytics, advertising, and aggregated reporting data from your Amazon seller account through the official Amazon Selling Partner API ("SP-API") and Amazon Ads API, and uses that data to deliver the deliverables described in your written services agreement (typically: Search Query Performance reporting, Sponsored Ads management, listing optimization, dashboards, and PPC advisory).

The specific scope of services for each Client, the deliverables, the service levels, and the fees are set out in a written services agreement signed by both parties (the "Services Agreement"). In the event of any conflict between these Terms and a signed Services Agreement, the Services Agreement controls.

3. Authorization and account access

• You authorize Launitec Seller Insights through Amazon's standard OAuth flow inside Seller Central. The authorization is granted by you and may be revoked by you at any time.
• You represent that you have full legal authority to grant the authorization, and that doing so does not breach any agreement with Amazon or any third party.
• You will not share your Seller Central credentials with us; we access only the data exposed through SP-API under the OAuth scopes you grant.

4. Fees and payment

• Fees are set in the Services Agreement and billed monthly in advance in U.S. dollars.
• Invoices are payable on receipt by credit card or ACH through our payment processor (Stripe). Late payments accrue interest at the lower of 1.5% per month or the maximum rate permitted by law.
• All fees are exclusive of taxes; you are responsible for applicable sales, use, VAT, or similar taxes.
• Either party may terminate the engagement on 30 days' written notice. Fees paid for the current month are non-refundable except as expressly stated in the Services Agreement.

5. Client responsibilities

• You will keep your Amazon account in good standing and notify us promptly of any change that may affect the Service.
• You are responsible for the content of your listings, the lawfulness of the products you sell, and your compliance with Amazon's policies and applicable law.
• You will review and approve advertising changes in line with the approval process described in the Services Agreement.

6. Acceptable Use Policy compliance

Both parties will comply with Amazon's Acceptable Use Policy ("AUP"), Data Protection Policy ("DPP"), and Solution Provider Agreement. In particular, Launitec confirms that:

• Launitec will not aggregate data across Clients' businesses or customers obtained through SP-API to provide or sell to any party (AUP ¬ß4.4).
• Launitec will not promote, publish, or share insights about Amazon's business, and will not use such insights for its own business purposes (AUP ¬ß4.5).
• Launitec will use Client data solely to perform the Services contracted in the Services Agreement.

7. Confidentiality

Each party will treat the other party's non-public business information as confidential, will use it only to perform under these Terms, and will protect it with at least the same care it uses for its own confidential information. This obligation survives termination for five (5) years.

8. Intellectual property

You retain all right, title, and interest in your account data, your products, your listings, and any deliverables that incorporate your data. Launitec retains all right, title, and interest in the App, the Site, our methodology, our pre-existing materials, and any general improvements to our software made in the course of providing the Service. We grant you a non-exclusive, non-transferable license to use the deliverables we produce for your internal business purposes for the duration of the engagement.

9. Warranties and disclaimers

Launitec will perform the Service in a professional and workmanlike manner. Except as expressly stated in these Terms or a Services Agreement, the Service is provided "AS IS" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant any specific marketing, sales, or financial outcome.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, or lost data. Each party's aggregate liability under these Terms is limited to the fees paid by the Client to Launitec in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, willful misconduct, or any other liability that cannot be excluded by law.

11. Indemnification

Each party will defend, indemnify, and hold the other party harmless from third-party claims arising out of (i) the indemnifying party's breach of these Terms or the Services Agreement, (ii) the indemnifying party's gross negligence or willful misconduct, or (iii) the Client's products, listings, or business operations. The indemnified party will provide prompt notice and reasonable cooperation.

12. Term and termination

These Terms apply for the duration of any active engagement and for so long as you use the Site. Either party may terminate an engagement on 30 days' written notice. Either party may terminate immediately if the other party (i) materially breaches these Terms or the Services Agreement and fails to cure within 15 days of written notice, or (ii) becomes insolvent. Upon termination, Launitec will cease processing your data, deliver any final deliverables in progress, and securely delete your Amazon Selling Partner data within 30 days.

13. Governing law and disputes

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona, except that either party may seek injunctive relief in any court of competent jurisdiction.

14. Trademarks

"Amazon", "Selling Partner API", "Brand Analytics", "Amazon Ads", "Sponsored Products", "Sponsored Brands", and "Sponsored Display" are trademarks of Amazon.com, Inc. or its affiliates. Launitec is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates. References to those trademarks on the Site are descriptive and nominative only.

15. Changes

We may update these Terms from time to time. Material changes will be posted on this page and notified to active Clients by email at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms can be sent to comunicaciones@launitec.com, or by mail to Solara Interactive LLC (dba Launitec), 4515 N 13th Pl, Phoenix, Arizona 85014, United States.